Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet with Richard Casino, you agree to follow these Betting Rules, the applicable Terms and Conditions, and any rules displayed for a particular product, event, market or game. If there is a difference between these general rules and a specific market rule, the specific rule will generally apply to that market. You should read all relevant information before placing a bet.

Betting is available only where it is lawful to do so. Players are responsible for checking that online betting is permitted in the Australian state or territory where they are located. Richard Casino may restrict access, products or transactions where required by law, by operational requirements or by the conditions applying to a particular service.

You must meet the minimum legal age for gambling in your location and provide accurate, current information when registering and using an account. An account must be used only by the person in whose name it is registered. Accounts must not be sold, transferred, shared or operated on behalf of another person.

• Only one personal account should be created unless Richard Casino has expressly approved another arrangement.
• You must keep your username, password and other login details secure.
• You must tell Richard Casino promptly if you believe another person has accessed your account.
• You must not use the website for unlawful activity, fraud, money laundering or market manipulation.
• You must not use tools, software, devices or methods designed to interfere with the website or obtain an unfair advantage.
• You must provide information and documents reasonably requested for identity, age, payment, security or account checks.

Richard Casino may refuse, suspend, limit or close an account where there are concerns about identity, eligibility, security, responsible gambling, unlawful activity or a breach of these rules. Any action taken will be handled in accordance with applicable requirements and the relevant account terms. Where appropriate, bets or transactions may also be reviewed before a final decision is made.

You are responsible for reviewing the rules that apply to your activity. This includes the general Terms and Conditions, product information, market rules, payment conditions and any responsible gambling information available on the website. If you do not understand a condition, you should seek clarification before placing a bet.

2. Placing and accepting bets

A bet is created when you select the desired market, review the displayed details and confirm the wager using the available betting function. The information shown before confirmation may include the selection, odds or price, stake, potential return, event details and applicable restrictions. You should check these details carefully before placing the bet.

A bet is not necessarily accepted merely because a selection has been added to a bet slip or because a request has been submitted. Acceptance is confirmed through the website or account record. If a bet is rejected, remains pending, or is subject to a price or market adjustment, the status shown in your account will apply.

Prices, odds and bet slips

Displayed odds and prices may change before a bet is accepted. Where the selected price changes, you may be asked to confirm the new price or the bet may be rejected, depending on the market and the available settings. A bet placed at an incorrect or clearly erroneous price may be reviewed and handled under the applicable rules.

• The stake must be available in your account at the time the bet is placed.
• A bet cannot normally be changed after acceptance unless a specific cash-out, cancellation or amendment feature is made available.
• Minimum and maximum stake or payout conditions may vary by market, account, product and applicable requirements.
• You should review every bet slip before confirmation because selections, stakes and combinations may not be reversible.
• Your account history is the main record of accepted, rejected, cancelled and settled bets.
• A selection being visible on the website does not guarantee that it will remain available or that a requested stake will be accepted in full.

Richard Casino may apply reasonable limits to stakes, returns, markets or account activity. Such limits can be applied before or after a betting request and may differ between products. A bet may be accepted in full, accepted in part, rejected or held for review, depending on the circumstances and the applicable rules.

Multiple and combination bets

For combination bets, each selection must usually be valid and settled according to its relevant market rule. The outcome of one selection may affect the available return or the status of the overall combination. Where a selection is void, cancelled or otherwise unable to be settled, the combination will be dealt with under the rules for that product.

Some selections may not be permitted together because they are related, dependent or otherwise restricted by the relevant product rules. The bet slip or market information may identify these restrictions. You should not assume that all available selections can be combined into one bet.

3. Events, markets and settlement

Bets are settled using the official result or another result source appropriate to the relevant event and market. The rules for each market may explain which result counts, including whether the result at the end of normal time, a designated period, extra time or a particular stage of an event is used. Players should read the market description before betting.

Unless a market rule says otherwise, a result may be reviewed if official information is corrected, a governing body changes a result, or reliable information shows that the original settlement was incorrect. Richard Casino may correct an obvious settlement error, including an incorrect return or a bet that was settled contrary to the applicable market rule.

Postponed, abandoned or interrupted events

Events can be postponed, abandoned, interrupted or moved to a different venue. The treatment of bets depends on the sport, market and specific event rules. Some bets may remain valid if the event is completed within the period allowed by the relevant rules, while others may be cancelled or voided. A change to the date, venue, format, participants or conditions may affect settlement.

• If an event does not take place, bets may be cancelled unless a specific rule provides another outcome.
• If an event is abandoned, bets that have already been unconditionally determined may sometimes stand, while unresolved bets may be void.
• If a participant, team or competitor is withdrawn, the applicable market rule will determine whether the bet remains valid.
• Where a market is offered on an incorrect event, participant, time or condition, it may be reviewed or cancelled.
• Live betting may be suspended during important moments, delays, incidents or periods of unreliable information.
• A result may be adjusted if an official source later confirms that the original result was inaccurate.

For live or in-play betting, information may be delayed and the displayed status may not reflect the exact position at the event venue. A bet request submitted during a suspension may be rejected, accepted at a different price or reviewed under the rules for that market. Players should not assume that a bet is accepted until confirmation appears in the account.

The specific market description takes priority when it explains a special settlement condition. Examples may include a required number of participants, a minimum period of play, a particular scoring method or a designated result time. If a market rule is unclear, do not rely on assumptions; review the available information before confirming the bet.

4. Cancellations, technical issues and payments

Richard Casino aims to provide accurate and reliable betting services, but websites, devices and communication networks can experience interruptions. A failed page load, missing confirmation, delayed message or unusual display does not by itself prove that a bet was accepted. You should check your bet history before trying to place the same bet again.

If a technical problem, software fault, data error, pricing error or communication issue affects a bet, the bet may be reviewed. Depending on the circumstances and the applicable rules, the affected bet may be accepted, corrected, cancelled or voided. Genuine selections that were not affected may continue to be settled normally.

• Do not repeatedly submit a bet when the status is unclear; first check your account activity.
• Keep screenshots or other relevant information if you believe a transaction or bet has not been recorded correctly.
• Use only approved payment methods held in your own name where this is required by the payment and account rules.
• Payments, withdrawals and refunds may be subject to identity, security and financial checks.
• A betting balance and a pending transaction may be shown separately while a payment or withdrawal is being reviewed.
• Do not provide your password or complete payment credentials when reporting a betting or transaction issue.

A withdrawal may not be completed until required checks have been finalised. Richard Casino may return funds to the original payment method, request further information or use another permitted method where necessary. Available payment options and any applicable conditions are shown in the account or cashier area and may change over time.

Voids and corrections

A voided bet is treated as cancelled under the applicable rule. In general, the stake for a voided single bet is returned, while a voided selection in a combination bet may be removed from the combination. This is a general explanation only; the specific sport, market or product rule determines the final treatment.

If a bet has been settled incorrectly because of an obvious error, Richard Casino may correct the account record and any related return. If a correction affects your balance, the relevant transaction may appear in your account history. You should review your records and raise a query promptly if you believe a correction has been made incorrectly.

5. Responsible betting and account queries

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and do not bet more than you can afford to lose. Avoid betting when you are upset, tired, affected by alcohol or other substances, or trying to win back money that has already been lost.

• Set personal spending and time limits before starting a session.
• Take regular breaks and keep gambling separate from essential household spending.
• Do not borrow money, sell possessions or use credit to continue betting.
• Never ask another person to place bets for you or give another person access to your account.
• Use available account controls, cooling-off options or self-exclusion tools if betting is no longer enjoyable or controlled.
• Seek independent support if gambling is causing stress, financial difficulty or problems with family, work or health.
• Consider stopping immediately if you find yourself hiding your betting, chasing losses or missing important responsibilities.

If you have a question about a bet, review the market information, account history and applicable Terms and Conditions first. If the issue remains unresolved, use the support option available on the Richard Casino website. When raising a query, include the relevant account or bet information, but do not send your password or full payment details.

A query about a bet does not automatically change its status or pause settlement. Bets will generally continue to be handled under the applicable rules while an issue is reviewed. Keep any confirmation messages, bet references, screenshots and relevant dates available so the matter can be considered efficiently.

These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for a particular product. Richard Casino may update these rules when services, technology or legal requirements change. The version available on the website at the relevant time will generally apply to the activity covered by that version, subject to any rights that cannot legally be excluded.