- OperatorMetlait SRL
- Established2023
- Total Games6,000+
- Daily Withdrawal Limit$4,000
How to request a withdrawal using the available payout routes
At Richard Casino, you can request a payout through a bank transfer, an e-wallet or a card refund. Pick the route that suits your account, enter an amount of at least $20, and keep the request within the daily, weekly and monthly limits. The selected payment method can also have its own withdrawal limit.
The process is easier when your identity documents are ready first. KYC is required before any withdrawal can be processed, so having a passport or driver's licence available can help you move through the request without an avoidable pause.
- Choose your payout route
Select bank transfer, an e-wallet or card refund as the withdrawal method.
- Enter the amount
The request must be at least $20 and should fit within the platform limits for the day, week and month.
- Submit your KYC documents
Provide an accepted identity document, such as a passport or driver's licence, before the withdrawal can be processed.
- Stay reachable
Keep an eye on your account contact details after submitting the request. Richard Casino can lock the account and cancel the withdrawal if it cannot reach you within two weeks.
- Allow the payment to process
Withdrawals are generally processed instantly, although the timing can vary according to the payment method.
Your payout route is ready to choose
Have your amount and identity document ready, then select one of the available withdrawal methods.
Withdrawal limits: the minimum and three caps that matter
The minimum withdrawal at Richard Casino is $20. Above that, three platform caps shape how much you can take out over different periods. They work together, so a larger balance may need to be withdrawn across several requests while staying within each applicable limit.
| Limit type | Amount | How it applies |
|---|---|---|
| Minimum withdrawal | $20 | The smallest withdrawal amount |
| Daily limit | $4,000 | Maximum withdrawn in one day |
| Weekly limit | $10,000 | Maximum withdrawn in one week |
| Monthly limit | $30,000 | Maximum withdrawn in one month |
For example, a $4,000 request reaches the daily platform cap. The weekly ceiling is $10,000, while the monthly ceiling is $30,000. These figures are the platform limits; your chosen payment method may apply another limit based on the method and currency.
KYC: which documents are needed before payout
Identity verification is part of the withdrawal process. Richard Casino requires KYC documents before any withdrawal can be processed, with a passport or driver's licence accepted for document verification. A phone call verification may also form part of the KYC process.
For Bitcoin players, valid identification must be submitted before deposits and bets are enabled. That means Bitcoin users should complete the identity step before planning to play or request money from the account.
- Prepare a valid passport or driver's licence.
- Submit the document before expecting the withdrawal to be processed.
- Use the same personal details associated with the account.
- Respond to any contact from Richard Casino during the verification or withdrawal process.
- Keep the account reachable for the two-week period after a withdrawal request.
Processing times and fees: what to expect from each route
Richard Casino describes withdrawal processing as generally instant, but the final timing can vary by payment method. That gives you a useful starting point, while the route you select remains important for the practical timing of the payout.
| Route | Availability | Processing information |
|---|---|---|
| Bank transfer | Available | Generally instant, but timing can vary by method |
| E-wallet | Available | Generally instant, but timing can vary by method |
| Card refund | Available | Generally instant, but timing can vary by method |
There are no withdrawal fees charged by the platform itself. Some payment methods can still charge a small fee, depending on the currency and method. So, when comparing the available routes, consider both the stated platform limits and the payment conditions attached to your chosen option.
AUD is one of the accepted fiat currencies. Richard Casino also supports several other fiat currencies and cryptocurrency currencies, with crypto exchange rates based on the real-time Coinbase Converter rate at the moment of the transaction. Currency exchanges between crypto and fiat are not supported.
If a payout needs attention: contact rules and support
The key thing after requesting a withdrawal is to remain contactable. If Richard Casino cannot reach you within two weeks of the withdrawal request, the account is locked and the withdrawal is cancelled. This makes it important to respond to account or payment-related contact during that period.
For help with a withdrawal, support is available through live chat 24 hours a day, seven days a week. Email and a Telegram channel are also available, with support offered in English, French, German, Italian and Norwegian.
- Keep your contact details accessible
Make sure you can receive and respond to messages connected with the account.
- Have your withdrawal information ready
Keep the amount, selected payment route and submitted identity document details close at hand.
- Use live chat when you need assistance
Live chat operates 24/7, while email and Telegram provide additional ways to contact support.
A practical checklist before you send the request
A quick check before submitting can prevent simple mistakes. You do not need to overcomplicate it: confirm the amount, the route, the limits and the identity requirement in that order.
- Confirm the withdrawal amount is at least $20.
- Check that the request fits under the $4,000 daily, $10,000 weekly and $30,000 monthly platform limits.
- Choose bank transfer, an e-wallet or card refund.
- Have a passport or driver's licence ready for KYC.
- Remember that your payment method may have its own limit or fee.
- Stay reachable for two weeks after submitting the request.
The main figures are easy to keep in mind: $20 is the minimum, $4,000 is the daily cap, $10,000 is the weekly cap and $30,000 is the monthly cap. Platform withdrawals have no fee, although the payment method can apply its own charge.
Ready to request your funds?
Choose your withdrawal route, prepare your KYC document and submit an amount that fits the stated limits.
Withdrawal: your questions
What is the minimum Richard Casino withdrawal?
The minimum withdrawal at Richard Casino is $20, which keeps the barrier low for most players. Requests are typically processed within a reasonable timeframe, depending on the method chosen. Some options may carry additional processing times set by the provider, so it is worth checking the cashier section for the latest details.
Which withdrawal methods are available?
You can withdraw through bank transfer, an e-wallet or a card refund.
How long do Richard Casino withdrawals take?
Withdrawals are generally processed instantly, although timing can vary by payment method.
What are the withdrawal limits?
The daily limit is $4,000, the weekly limit is $10,000 and the monthly limit is $30,000.
Which documents are accepted for KYC?
A passport or driver's licence can be used for identity verification. KYC documents must be submitted before a withdrawal can be processed.
Does Richard Casino charge withdrawal fees?
The platform does not charge withdrawal fees. Some payment methods may charge a small fee depending on the currency and method.
When must Bitcoin players complete identity verification?
Bitcoin players must submit valid identification before deposits and bets are enabled.
What happens if Richard Casino cannot contact me after I request a payout?
If the platform cannot reach you within two weeks of the withdrawal request, the account is locked and the withdrawal is cancelled.
