Richard Casino Terms & Conditions

1. Acceptance and eligibility

By visiting Richard Casino, opening an account or using any available service, you confirm that you have read, understood and accepted these Terms & Conditions. If you do not agree with any part of them, you must not use the website or related services. These terms should be read together with any additional rules, notices or conditions displayed on the website for particular games, promotions, payment methods or features.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before accessing Richard Casino. Services may not be available in every location, and Richard Casino may restrict access where required by law, licensing conditions, technical considerations or internal compliance procedures.

You must meet the applicable minimum legal age before opening or using an account. Richard Casino may request information or documents to verify your age and identity. An account must be used only by the person whose details are registered on that account. You must not allow another person to access, control or use your account.

• Provide accurate, complete and current information during registration and whenever information changes.
• Use the website only for lawful purposes and in accordance with these terms.
• Keep your login details confidential and take reasonable steps to protect your device and account.
• Notify Richard Casino through the available support channels if you believe your account has been accessed without permission.
• Maintain only the accounts permitted under the website rules and do not create accounts for another person.

2. Accounts, verification and security

When you register, you must provide information that is truthful and belongs to you. Richard Casino may carry out identity, age, address, payment or other verification checks at registration or at any later time. These checks help protect players, prevent fraud, meet legal obligations and support the integrity of the service.

If requested information is not supplied, is incomplete, cannot be verified or appears to be inaccurate, access to some or all services may be restricted. An account may also be suspended or closed while checks are completed. Any decision will be handled in accordance with applicable requirements and the information available to Richard Casino at the time.

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised access. Do not share passwords, verification codes or other security information. Richard Casino will not ask you to disclose sensitive login information through an unsafe or unexpected channel. You should log out after using a shared device and keep your operating system, browser and security software reasonably up to date.

Richard Casino may suspend or close an account where there is a suspected breach of these terms, suspected unlawful activity, a failed verification process, a security concern, a responsible gambling concern or a requirement from an authorised body. Where permitted, you may be asked to provide further information before access is restored or funds are processed.

You may ask to close your account at any time using the available account or support processes. Account closure does not remove obligations that arose before closure, including obligations relating to unsettled transactions, verification, fraud prevention or compliance with the law.

3. Deposits, wagering and withdrawals

Deposits must be made using a payment method that you are authorised to use. The name and details connected with a payment method may need to match the verified account information. Richard Casino may decline, delay or reverse a transaction where it cannot be properly authorised, verified or processed, or where doing so is required for security or compliance reasons.

You must not use Richard Casino as a bank account, payment transfer service or means of moving funds for another person. Deposits should be made only for genuine participation in the available services. Suspicious, unusual or disputed transactions may be reviewed and may be reported or handled as required by applicable law.

You are responsible for checking the details of a transaction before confirming it. Once a wager or other transaction has been accepted, it will generally be governed by the rules shown for the relevant service. A transaction may be cancelled, corrected or declared void if there is a clear technical error, an interruption, a pricing or display error, suspected manipulation or another circumstance covered by the applicable game or service rules.

Withdrawal requests may be subject to account verification, payment checks, transaction review and any requirements shown at the time of the request. Richard Casino may return funds to an approved payment method or use another permitted process where necessary. Processing times can depend on verification, the payment provider, banking arrangements, weekends, public holidays and other factors outside the website’s direct control.

You remain responsible for any taxes, charges or reporting obligations that may apply to you. Payment providers may apply their own terms, fees or limits. You should review the information displayed before using a payment method and should not deposit money that you cannot afford to lose.

4. Games, promotions and website use

Games and other services are provided subject to the rules displayed on the relevant page. Those rules may explain how a game works, how outcomes are determined, when a transaction is accepted and how technical interruptions are handled. You should read the specific rules before participating. If there is an inconsistency between a specific game rule and these general terms, the specific rule may apply to that service to the extent permitted by law.

Promotions, bonuses, rewards and special offers are available only where shown and may be subject to separate terms. These may include eligibility requirements, time limits, participation conditions, contribution rules, maximum or minimum transaction requirements and restrictions on withdrawal. You should review the full terms of an offer before accepting it. Richard Casino may withdraw or amend an offer where permitted, including where there is an obvious error, misuse, suspected fraud or a change required by law.

You must not interfere with the website or attempt to gain an unfair advantage. This includes using bots, automated software, scraping tools, malicious code, altered devices, unauthorised third-party software, collusion or any method intended to manipulate a game, promotion, account or transaction. You must not exploit a technical fault or deliberately conceal information relevant to account or payment checks.

Richard Casino aims to make the website available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, telecommunications problems, software faults, cyber incidents, power failures and events outside reasonable control may affect the service. Where an error affects a game, transaction or account balance, Richard Casino may take reasonable steps to correct the error and restore the affected position.

Website content is provided for personal use. You must not copy, reproduce, republish, modify, distribute or commercially exploit website content without permission. Trade marks, design elements, text, software and other materials remain protected by applicable intellectual property laws.

5. Responsible gambling, privacy and general legal terms

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial problems. Set a budget before you play and consider setting personal time or spending limits. Never gamble with money needed for rent, bills, food or other essential expenses, and avoid gambling when affected by alcohol, medication, stress or strong emotions.

If gambling is becoming difficult to control, stop using the service and seek help from an appropriate support organisation or qualified professional. Richard Casino may provide account controls, breaks, deposit restrictions, self-exclusion or other responsible gambling tools where available. These tools are not a substitute for personal support, and you should read the relevant information before selecting one.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used for account administration, identity and age verification, payment processing, security, fraud prevention, responsible gambling, customer support, legal compliance and service improvement. Some information may be shared with service providers or authorities where permitted or required.

By maintaining an account, you agree that Richard Casino may send service-related communications, including account notices, security messages, transaction updates and important changes to these terms. Marketing communications will be managed in accordance with applicable requirements and any available preferences or unsubscribe options.

Changes, liability and applicable law

Richard Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, law, security procedures or business operations. The updated version will be made available on the website, with the applicable date where appropriate. You should review the terms regularly. Continuing to use the service after an update means you accept the revised terms, unless a different process is required by law.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, Richard Casino is not responsible for loss caused by events outside reasonable control, misuse of an account, inaccurate information supplied by a player, unauthorised access resulting from a failure to protect login details, or use of the service in breach of these terms.

These terms are intended to operate consistently with applicable Australian laws and any mandatory requirements applying to the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. Questions, complaints or requests about these terms should be raised through the support or contact options made available on the Richard Casino website.